Trident Point Privacy Policy
This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.
What data do we collect?
Trident Point collects the following data:
Personal identification information (Name, email address, phone number, business, or home address)
Data relevant to any roles or projects that are undertaken via contract agreement
How do we collect your data?
You directly provide Trident Point with most of the data we collect. We collect data and process data when you:
Register online, sign up to our mailing list or place an order for any of our products or services.
Voluntarily complete a customer survey or provide feedback via email, our website or any of our social media platforms.
Use or view our website via your browser’s cookies.
How will we use your data?
Trident Point collects your data so that we can:
Process your order and manage your account.
Email you with special offers on other products and services we think you might like.
If you agree, Trident Point will share your data with our partner companies so that they may offer you their products and services.
How do we store your data?
Trident Point securely stores your data on Microsoft One Drive using Bitdefender Security Software. Trident Point will keep your data for 12 months. Once this time period has expired, we will delete your data via Bitdefender File Shredder.
Marketing
Trident Point would like to send you information about products and services of ours that we think you might like.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Trident Point from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please email us at andrew@tridentpoint.co.uk
What are your data protection rights?
Trident Point would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Trident Point for copies of your personal data.
The right to rectification – You have the right to request that Trident Point correct any information you believe is inaccurate. You also have the right to request Trident Point to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Trident Point erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Trident Point restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Trident Point’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Trident Point transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: andrew@tridentpoint.co.uk
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit https://ico.org.uk/your-data-matters/online/cookies/
How do we use cookies?
Trident Point uses cookies in a range of ways to improve your experience on our website, including:
Keeping you signed in
Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
Functionality – Trident Point uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising – Trident Point uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The Trident Point website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Trident Point keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 18th September 2020.
How to contact us
If you have any questions about Trident Point’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: andrew@tridentpoint.co.uk
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Trident Point has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office https://ico.org.uk/global/contact-us/